"Change is constant, so embrace it and seek opportunities to work on teams to improve processes and simplify customer interaction" - Jean (Jay) Turnbull Women In Leadership - Toronto chapter recently collaborated with Jean (Jay) Turnbull, Director of Product Management Collaboration at Mastercard Ethoca, an award-winning provider of collaboration-based intelligence and technology solutions that empower businesses globally to fight fraud, prevent disputes and improve the customer experience. The feature article is about embracing changes and the key ingredients for delivering exceptional client experiences and products. Jean also shares some insights into her personal journey to raising to the executive role, the importance of finding the right mentor, and tips to be successful on Work from Home & Work Life Balance. WIL Toronto would like to thank Jean for contributing to keeping this important dialogue flowing. Special thanks to Farhana Mahbub and Elsje Riani from WIL Toronto for their work on this collaboration!
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